Tagged as Best Practice , Business Transformation , Customer Experience Design , Data Driven Decision Making
Learn how Bed Bath & Beyond went from being considered to be digitally behind, then shift to being the leader of the pack.
Latest Articles
Tagged as B2B , Digital Strategy
Don't under estimate the influence and impact the executive team has on creating amazing online experiences.
Tagged as Customer Experience Design , Data Driven Decision Making
A recent article was written on how department stores cannot be saved by data.This is not true, so I responded to the author.
Tagged as B2B , Best Practice , Digital Strategy
Digital strategy is no different from strategic planning business-wide. Businesses need specialists to do this work.
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making , Digital Strategy
Learn how Greg Randall repairs existing digital channels by fixing the existing technology not replatforming!
Tagged as B2B , Best Practice , Digital Strategy
Managing a high volume of projects is not hard. What IS hard is leading projects and ensuring the integrity of the plan.
Tagged as Best Practice , Customer Experience Design
A business student interviewed Greg Randall on the barriers to create personalised experiences in small to medium businesses.
Tagged as Best Practice , Business Transformation , Customer Experience Design , Data Driven Decision Making
Read this article to see how Greg Randall lead the digital transformation of Swanndri, an iconic 100 year old kiwi brand.
Tagged as Best Practice , Business Transformation , Customer Experience Design , Data Driven Decision Making
This article talks high level about the impacts Greg Randall made to this large well known kiwi brand
Tagged as Best Practice , Customer Experience Design
This article showcases the webinar presentation I did with Power Retail Australia on the best practice homepage.