eCommerce should be creating greater value for your business.
Greg Randall, Founder of Comma Consulting, helps businesses identify what's limiting eCommerce performance, uncover growth opportunities and remove the barriers preventing better results.
What Does Greg Randall Actually Do?
After seeing the results Greg has helped businesses achieve, people often ask, "What do you actually do?"
The easiest way to answer it is through an "Architect" analogy.
From growing Australian businesses to global brands, Greg has helped organisations solve complex eCommerce challenges across retail, manufacturing, automotive, travel, financial services, telecommunications and more.
Every business is different, but the objective is always the same: helping businesses get more from ecommerce.
See how Greg has helped businesses solve challenges and produces results.
Greg has worked across multiple generations of eCommerce platforms from today's leading SaaS solutions to the platforms that helped shape modern eCommerce.
The platform is important. Experience is the competitive advantage.
Great customer experiences are enabled by connected business systems.
From ERP and DAM platforms through to CRM, Greg helps businesses define the architecture that enables digital experiences to work as one connected ecosystem.
The examples below are common reasons businesses engage Greg, but they're only examples. Every business is different.
The goal isn't to fit your business into a service. It's to identify where specialist eCommerce expertise will create the greatest commercial value.
2. Website traffic isn't converting into customers.
3. We need to make an important eCommerce technology decision.
4. We need an eCommerce plan before investing.
5. We need help understanding where AI can create value.
6. Something just isn't working.
7. We don't know what to focus on next.
Whether you sell products, services or experiences, Greg helps businesses identify what's holding commercial performance back and what to do next.
The best measure of success isn't what Greg says about his work—it's what clients say after working with him.
Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.
Catherine ScheiderGreg unpacked our business requirements and put together a researched, achievable, and bespoke treatment that we were able to implement to success.Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul. The end result of our project has attracted positive attention from digital leaders of other markets within our global company.
Mickey ImperialiGreg is an absolute breath of fresh air and really on point on the challenges around our business in the digital space.It is very rare to find such a down-to-earth person that talks the facts and backs up those facts with data. He is so knowledgeable in the space of digital and in the space of eCommerce.Thanks to Greg, we now have a pathway to success.
AdamWatch the short video below to learn more about Comma Consulting approach and methods.
Start a conversation with Greg, tell him what you are stuck on: email greg@commaconsulting.com.au or mobile +61477 723 474.
Greg has spent 25 years helping businesses solve complex eCommerce challenges across strategy, customer experience, technology and digital transformation.
From global brands to growing Australian businesses, Greg helps organisations simplify ecommerce complexity, avoid costly mistakes and get more from eCommerce.
Every business is different.
The first conversation is about understanding where you are today, where you want to be, and what is getting in the way.
From there, Greg will help you identify the best path forward.
Start the conversation:
Call: 0477 723 474
Email: greg@commaconsulting.com.au
