Welcome to Comma Consulting, the leader in offering eCommerce Consulting services designed to drive business-wide growth.
With 25 years of experience, Greg Randall, Founder of Comma Consulting, is a specialist in transforming underperforming websites and entire Digital/eCommerce channels into revenue-driving growth engines.
Watch a quick 3 minute video below to understand what Comma Consulting can do for you and your business or read on to learn more....
Greg offers an array of eCommerce Consulting services built on proven methodologies developed through collaboration with world-class specialists.
His track record of success makes him a trusted partner for the world's top brands (see below). The Testimonials and Case Studies prove this point.
Below are proof points explaining why Comma Consulting is one of the top eCommerce Consultancies in this part of the world.
Greg Randall has achieved success with some of the world's most iconic brands.
Greg’s expertise is not limited to large, established names. He loves collaborating with organisations of every size.
This versatility is one of Greg’s defining strengths. While big brands appreciate his experience and strategic vision, smaller organisations benefit from his nimble approach, hands-on engagement, and ability to deliver rapid ROI.
Below are some real examples of what happens when you work with Greg...
Greg has an adaptable engagement style that gives businesses control over the relationship.
There are no long-term contracts, as is typical for consultants.
The eCommerce Consulting Micro Sprints is an engagement structure designed to remove barriers, empower businesses, and deliver targeted eCommerce expertise that is both flexible and accessible.
Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.
Catherine ScheiderGreg unpacked our business requirements and put together a researched, achievable, and bespoke treatment that we were able to implement to success.Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul. The end result of our project has attracted positive attention from digital leaders of other markets within our global company.
Mickey ImperialiGreg is an absolute breath of fresh air and really on point on the challenges around our business in the digital space.It is very rare to find such a down-to-earth person that talks the facts and backs up those facts with data. He is so knowledgeable in the space of digital and in the space of eCommerce.Thanks to Greg, we now have a pathway to success.
AdamBelow is a quick summary of the most loved services
Greg is the go-to AI eCommerce consultant for organisations looking to safely embed AI tools into their digital ecosystem.
Greg's approach ensures businesses achieve rapid ROI and guides them through the changing landscape of eCommerce.
99% of all eCommerce websites (Retail and B2B) are underperforming. So, what is the issue?
There is a clear absence of an empathetic digital salesperson designed to engage with people who have specific and clear online buying needs.
If you have a "gut feeling" that you can convert more traffic into sales, trust your instincts!
Journey mapping is a strategic process that defines end-to-end customer journeys in detail, identifies customer-centric pain points, and delivers actionable improvements to enhance engagement, elevate buying, boost satisfaction, and drive loyalty.
Where should you focus your journey mapping efforts?
There are "Three Experience Pillars” that, when perfected, create a growth ripple effect throughout the entire business
Digital transformation is the strategic infusion of Digital/eCommerce technologies throughout a business and becomes a holistic shift in driving business efficiency and agility.
Research proves the ideal starting point for your digital transformation is with the replatforming of your eCommerce technology.
Greg Randall is a specialist in the strategic planning of your digital transformation and will take you on an evolution journey at your pace.
"Comma" comes from the names of Greg's two kids (Cole and Emma).
When you work with Greg, your business will be exposed to international eCommerce/Digital Consulting standards:
