Tagged as Customer Experience Design , Data Driven Decision Making
Businesses are under significant pressure to meet evolving consumer demands and need answers
Tagged with Customer Experience Design
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE DESIGN
Tagged as Customer Experience Design , Digital Strategy
The data proves influencer strategies can garner views and hype but it does not deliver brand authenticity and sales
Tagged as Best Practice , Customer Experience Design
The difference between a UX practice that is sympathetic vs empathetic is the difference between poor and amazing experiences
Tagged as Customer Experience Design , Digital Strategy , SEO
A client recently asked my advice as to what the future of SEO looks like and she they be listening to SEO Agencies
Tagged as Customer Experience Design
There is a lot of data showing the impacts of product video content. But the big question is "Why" does it work?
Tagged as Customer Experience Design , Data Driven Decision Making
Trump’s reelection team has campaign strategies wrapped around data gathering, data mining, and personalisation
Tagged as Customer Experience Design
Research has proven teens have poor research skills, low reading levels, and are very impatient
Tagged as AI , Customer Experience Design , Data Driven Decision Making , Digital Strategy
Retailers will never be able to manually map misspelled search terms to the right product - this can be achieved through AI
Tagged as B2B , Customer Experience Design , Customer Service
The value in NPS (net promoter scores) isn't in the scores itself, but in what a business does with the scores.
Tagged as Customer Experience Design
Greg Randall was asked by Power Retail to critique some of the top retailers in Australia: for example Bunnings