Tagged as COVID Retail , Digital Strategy
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged with COVID Retail
Here are some articles that we tagged with tag COVID RETAIL
Tagged as B2B , COVID Retail , Digital Strategy
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged as Best Practice , COVID Retail , Digital Strategy
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?
Tagged as COVID Retail , Digital Strategy
Bezos has informed investors $4 billion in profits will be reinvested to prepare the organisation for COVID-19.
Tagged as COVID Retail , Customer Service
Grab your physical employees who have been laid off due to COVID-19, and build out your "assisted-support" function.
Tagged as COVID Retail , Customer Experience Design , Customer Service , Digital Strategy
Retailers are driving change internally to evolve, but what about the outward focus?
Tagged as Business Transformation , COVID Retail , Digital Strategy
With COVID-19, retailers are closing stores and consumers being told to stay at home. How does a business respond?