Greg Randall is Comma Consulting and is not just a Consultant; Greg is known internationally as THE eCommerce Consultant.
Over the last 25 years, Greg has driven dramatic revenue increases in eCommerce websites for hundreds of businesses worldwide.
If you are looking for an eCommerce expert who can improve your website's revenue performance, you have come to the right place. Greg will help you evolve from eCommerce Laggard to Leader.
And! Greg is based in Australia.
Click here to see Greg's Clients or click here to read some Client testimonials.
Below are proof points as to why Greg produces success every time.
Greg collaborated with the world's top eCommerce (UX) user experience design specialists. These people worked with Amazon USA, Dell Computers and many of the world's largest online retailers during their formative years (between 2000 and 2015).
Greg and this elite group worked together to construct a proven methodology that is still used today.
Click here to learn more about this methodology, which Greg calls the "eCommerce Consulting Process."
Greg has a unique method of analysing a business's customer-centric data and use it to shape change in the eCommerce channel.
The ability to align digital/eCommerce experiences to the needs and wants of the customer is the foundation for success.
Greg's unique approach to data mining defines what is not working.
Greg uses three forms of information (data) to define the correct type of change...
Leveraging these sources defines a Phase 1 Change project that delivers rapid ROI every time.
Strategic planning is worthless if it cannot be implemented to a high standard.
Greg is a specialist in bringing these plans to life, which came from his experiences creating and running the first full-service eCommerce Agency (of its kind) over two decades ago.
This hands-on experience gives Greg a deep and rare appreciation for the links between strategic planning and UX, development (coding) principles and how to leverage eCommerce technologies to drive business growth.
Every business is on a different eCommerce journey and has unique hurdles, pain points, and blockers to growth.
As a result, Greg creates custom, unique eCommerce consulting services to match your unique needs. The benefit to this approach is...
1. You will work only with Greg Randall, allowing you to benefit from his 25 years of experience.
2. Greg is agnostic to all eCommerce platforms; he has experience in leveraging every known eCommerce technology to drive growth.
3. The first project is always low-cost (to fit the budget), short-duration, produces quick wins, and drives rapid ROI. This is done to prove the consulting process approach works!
Greg has experience driving eCommerce revenue growth in businesses of all shapes and sizes. Although every business has unique growth blockers, the eCommerce Consulting Process is designed to uncover these and define the solutions to success.
In essence, the same process is applied, but different outcomes always result. Why? Because every business has different strategies, data to analyse, and strengths/weaknesses/opportunities/threats.
For this reason, Greg loves working with businesses of all shapes and sizes.
Greg has written and published five books on eCommerce best practices for creating exceptional online experiences (UX). This research project, which took five years to complete, required analysing over one billion data sets.
How does this help Greg's Clients?
While every client has unique hurdles that require unique solutions, these must be surrounded by eCommerce UX best practices to work. Businesses can leverage an enormous breadth and depth of proven sciences to drive growth.
Over 90% of eCommerce websites underperform due to the absence of eCommerce best practices.
The first meeting is always at no charge and allows you to explain your current stage in your eCommerce journey.
Once Greg has context to your journey, he can explain how he can help.
Email Greg at greg@commaconsulting.com.au or call on 0477 723 474.
Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.
Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul.
A HUGE thank you to Greg Randall, who took us from Digital Laggard to Digital Leader in one replatform planning project! His mentoring was key to our success.
